Betting

Gambling

Dafabet Customer Service

Name: Dafabet
Brand: Dafabet

Learn how to contact the Dafabet customer care team and make a complaint against the bookmaker in this detailed Dafabet customer service review.

Ziv Chen

Sports Betting Editor

Last updated: 2024-07-22

Fact checked by:

Luke Jones

Sports Betting Writer

4 minutes read

SportsBoom offers honest and impartial bookmaker reviews to help you make informed choices. While we may earn commissions through affiliate links, our content remains independent and free from promotional influence. For more information, see our Content Transparency and How We Review pages.

Dafabet

Licenses: UK, Kenya, IOM

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Overall Rating

4.2/5

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Table of Contents

Dafabet takes pride in being a reliable and trustworthy online sportsbook with a dedicated customer service team on hand to help solve issues quickly. If you ever have a problem while using the site, you’ll need to know how to contact support and how to escalate if there’s no adequate response. While reviewing the popular Indian sports betting site, we thoroughly analyzed Dafabet customer care to create this detailed guide.

How to Contact Dafabet Customer Service

There are a number of different ways to get in touch with the Dafabet customer service team. You can find lots of quick answers to common issues on the FAQ page, but it’s also possible to contact them by:

Live Chat	Available 24/7
Telephone	Call the Dafabet customer care team from the contact page
Email	help@indiacsonline.com (or use the contact form on the website)
Social Media	Facebook (@DafaSportsIndia)

How to Make a Complaint About Dafabet

When you choose an online sportsbook to start betting with real money, there are risks involved that you need to consider. Signing up with your personal information comes with potential risks, as does making deposits and placing real money bets. While betting goes smoothly for most users, it’s possible to experience issues with your Dafabet account, such as:

•    Deposits not being credited to your account
•    Dafabet new customer offer not activating
•    Bonuses cancelled or removed
•    Withdrawals taking too long or being cancelled
•    Accounts closed with no warning
•    Issues with Dafabet registration
•    Bets settling incorrectly, awarding no payout for a win
•    Live betting not working as it should

As a result of these potential issues and risks, it’s important to always choose a licensed and trustworthy betting platform, just like Dafabet. A license is required for gambling sites to operate legally, so the site must adhere to strict bettor safety standards. Dafabet is licensed by Antillephone N.V. under the Government of Curacao.

Initial Steps for Resolution

If you have a problem while using Dafabet, your first step should be to contact the support team. No matter what the nature of your issue is, the customer service representatives are there to assist in any way they can.
The easiest way to speak to the support team is through the 24/7 live chat. Answers are very quick, and the reps will always do their best to help. Make sure you’re polite and clear when explaining your problem, even if you’re frustrated or upset.
While the live chat is always available and provides fast response times, you may prefer to use the Dafabet India customer care number, send an email or contact support over social media.

Legal and Adjudicative Recourse

If the customer support team fail to solve the issue for you, or you’re unhappy with the resolution they provide, there are further steps you can take. All licensed and legal betting sites allow users to work with adjudicators to resolve any issues.
You can email complaints@gaminglicences.com with the full details of your issue and your attempts to contact support regarding it. Your complaint will be reviewed, and the team will be in contact to update you on the outcome of it.
This process is handled independently to ensure that gaming licence regulations are upheld. Sites that breach their licence terms can be fined or face other penalties, so it’s in their best interest to resolve the issue.

Alternative Ways to File a Complaint Against Dafabet

Aside from contacting customer support, here are some other ways you can make a complaint against Dafabet:

• Write an online review – Use social media or online review sites such as Trustpilot to review your experience with the betting site. The sportsbook often responds to these reviews to rectify issues and keep up appearances.

• Use an ADR provider – Alternative Dispute Resolution (ADR) services provide a fast and effective way to resolve issues without going to court. There are many different providers out there that help sportsbook users solve their problems quickly.

Ziv Chen Sports Betting Editor

Ziv has over two decades of experience in the iGaming and sports betting industries. His love of writing dates back to his school years, when he made his mark as the editor of his school’s newspaper.