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Hello Millions Customer Service & Support

Hello Millions has great customer service and their support team is available 24 hours per day, 7 days per week. There are various options, including live human agent chat, plus telephone support for payment inquiries. We run through all the options with our guide.

Steve Lapinski
Steve Lapinski

Last Updated: 2025-05-09

Chad Nagel

5 minutes read

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Hello Millions
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    Hello Millions Customer Service Contact Options

    Hello Millions Casino has a reputation for excellent customer service and support. If you have a question or comment, complaints or praise, they are ready to hear from you. You have several great options to contact them; they're available 24 hours per day, 7 days per week.

    If you have a question about your account, the first place you should check is the Hello Millions FAQ section. You can find it by tapping or clicking the "Help" link on the Hello Millions site menu.

    Need to get a live human customer support agent to help you? There's a link to their customer service live chat on their site's menu.

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    If you don't want to do the chat thing, I recommend that you use their contact form. Access the contact form by tapping or clicking "Help" on their site menu. Then tap or click the three bars in the top right part of the page and choose "Submit Request."

    There is also a telephone hotline for payment related questions. Contact Hello Millions by phone at 424-842-2482. Note that the phone option is for payment related questions only.

    Responsible Gaming Customer Support

    If you need help with safeguards for responsible gaming, the customer service team is ready and able to assist you with that.

    You can make a daily purchase limit for your account by reaching out to the customer service team and requesting it.

    You also have two options if you need to exclude yourself from the game for a while.

    For short vacations from gameplay, choose to "Take a Break" for 7,14, or 30 days. At the end of this time period, your account will be reinstated automatically.

    If you need a longer break from the game, choose a "Self-Exclusion" instead. Self-exclusions are for a minimum of six months, but you can choose any amount of time more than that. After the time elapses, you can request reinstatement of your account, but that request is subject to a seven day waiting period once you make it.

    Steve Lapinski
    Steve LapinskiCasino Editor

    Steve Lapinski specializes in just about everything related to slot machines and casino games, both online and in land-based casinos. With over 25 years experience in the online gaming industry and nearly 40 years as a recreational gambler, the breadth of his knowledge on these topics is matched by few. Steve is passionate about casinos, and he takes great pride in sharing his knowledge of the subject with his readers.