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Zula Casino Customer Service & Support

If you have questions or concerns, Zula Casino is ready to help. Their customer service team can be contacted through a few different methods, plus they have a FAQ section that will answer many common questions. Our guide will help you find the best way to contact them for praise, complaints, or resolving issues with your account.

Steve Lapinski
Steve Lapinski

Last Updated: 2025-04-28

Chad Nagel

4 minutes read

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Zula Casino
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    Overall Rating

    4.4/5
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    Zula Casino Customer Service Options

    Zula Casino has a few different ways to contact their customer support team. Although there is no telephone customer service, nor is there live human agent chat on their web site, there are still some good options, plus they respond to questions and concerns relatively quickly.

    Before contacting customer service, you should consider whether or not your question is a common one. If it is, you will probably find your answer in their FAQ section and bypass the need for contacting support. Access the Zula Casino FAQ by going to your account menu, scrolling down to FAQ & Support, and tapping or clicking on that link. That's where you will find answers to the most common questions they get.

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    If you don't find the answer you need there, you're already in the right place to submit a ticket for their customer service team. The main FAQ option is where you submit a ticket.

    Alternatively, you can contact their customer service team by writing support@zulacasino.com. Whether it is an account specific issue, or if you have praise or complaints, their team will respond to your e-mail as soon as humanly possible.

    Responsible Gaming Customer Service

    If you need help setting limits on your play at Zula Casino, the customer service team is ready to give you the support you need.

    To set limits on your purchases, either submit a ticket or e-mail support@zulacasino.com and they will assist you in establishing them.

    If you need a short-term "Account Time Out," you can request it by submitting a ticket and letting them know how much time you need. Once you request the time out, it can't be revoked. Your account will be available again once the time has expired.

    For longer term "Self Exclusions," you must choose a minimum of six months. Like the "time out" option, you can't revoke your request after it has been made. You can also request account closure by writing support@zulacasino.com.

    Steve Lapinski
    Steve LapinskiCasino Editor

    Steve Lapinski specializes in just about everything related to slot machines and casino games, both online and in land-based casinos. With over 25 years experience in the online gaming industry and nearly 40 years as a recreational gambler, the breadth of his knowledge on these topics is matched by few. Steve is passionate about casinos, and he takes great pride in sharing his knowledge of the subject with his readers.